Khoa Nguyen | Senior Product Designer for Complex Systems

Hi, I'm Khoa Nguyen

I help teams design and define complex products where workflows, data, users, and business rules need to come together clearly. My work combies product strategy, UX design, systems thinkings, and AI-enabled decisions support. I focus on turning complexity into products people can understand, trust and act on.

I’m strongest in healthcare, enterprise SaaS, dashboards, operational platforms, onboarding, scheduling, and decision-critical workflows.

How I create value

• Product discovery and problem framing
• Complex workflow and platform design
• Data-informed product thinking
• UX, IA, prototyping, and validation
• Product, engineering, and stakeholder collaboration

Experience

Product Operations & UX Lead at Salontra | Remote
Senior Architect, Innovation Design at GE Healthcare | Remote
Senior UX Designer at LoginVSI | Amsterdam
Co-Founder & UX Lead at Online2Study | Remote
Usability Engineer at Erasmus MC | Rotterdam

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Login PI User Experience Dashboard Concept

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3Login PI User Experience Dashboard Concept

DESIGN FRAMEWORK

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2DESIGN FRAMEWORK

STAKEHOLDER EXPERIENCE & CONTEXT MAPPING

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2STAKEHOLDER EXPERIENCE & CONTEXT MAPPING

CT Service Blue-Print

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2CT Service Blue-Print

GE CT Modality Work-list Concept

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1GE CT Modality Work-list Concept

GE Healthcare | Cardiology Decision Matrix for Triage & Differentiation

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1GE Healthcare | Cardiology Decision Matrix for Triage & Differentiation

Emergency Department Triage and Differentiation Workflow for Ambulance Arrivals

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1Emergency Department Triage and Differentiation Workflow for Ambulance Arrivals

Service Blueprint Across the Customer Lifecycle

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1Service Blueprint Across the Customer Lifecycle

VDI Performance and Experience Monitoring Dashboard

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1VDI Performance and Experience Monitoring Dashboard

Operational Dashboard — Demo for united airlines

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1Operational Dashboard — Demo for united airlines

User Experience Dashboard Comparing Virtual Users and Real End Users

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1User Experience Dashboard Comparing Virtual Users and Real End Users

Login Enterprise Home page

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1Login Enterprise Home page

DASHBOARD — TESTS Management

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1DASHBOARD — TESTS Management

Operational Dashboard — List View

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1Operational Dashboard — List View

Operational Dashboard — Map View

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1Operational Dashboard — Map View

Data Analysis — Charting

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1Data Analysis — Charting

Analytical Dashboard — VSIMax Analysing

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1Analytical Dashboard — VSIMax Analysing

DTAP Management Dashboard — Development, Testing, Acceptance and Production

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1DTAP Management Dashboard — Development, Testing, Acceptance and Production

Package Configuration

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1Package Configuration

Virtual Classroom — Live Meeting and Real-Time Interactive Share-Board

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1Virtual Classroom — Live Meeting and Real-Time Interactive Share-Board

Courses Management — Student UI

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1Courses Management — Student UI

Courses Management — Teacher UI

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1Courses Management — Teacher UI

Class and Schedule Management — Teacher UI

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1Class and Schedule Management — Teacher UI

Calendar — Teacher UI

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1Calendar — Teacher UI

Ergonomic redesign the Lucite Cone Applicator system

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1Ergonomic redesign the Lucite Cone Applicator system

patient journey

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1patient journey

patient journey

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1patient journey

Lucite Cone Applicator —3D Rendering of the Final Product

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1Lucite Cone Applicator —3D Rendering of the Final Product