Hi, I'm Khoa Nguyen


I design complex systems that help people make the right decision at the right time, especially in high-stakes environments. My work focuses on reducing operational and cognitive load by turning fragmented data, workflows, and responsibilities into clear, supportive experiences people can trust. I work primarily in healthcare and enterprise SaaS, where clarity, safety, and reliability matter more than novelty.

With 10+ years of experience, I lead end-to-end product design from discovery to shipped systems, working closely with product, engineering, and research. I ground decisions in real user behavior including interruptions, handovers, fatigue, and edge cases to create scalable products that reduce friction and support long-term adoption.


What I bring to your team:

  •  Decision-critical workflow design in complex systems
  •  End-to-end product design, from research and problem framing to delivery
  •  Strong in journey mapping, onboarding, and workflow optimization
  •  Data-informed decision-making using qualitative and quantitative insights

 
Experience

Senior Innovation Designer at GE Healthcare | Remote
Senior UX Designer at LoginVSI | Amsterdam
UX Lead & Product Strategist at Online2Study | Remote
Usability Engineer at Erasmus MC | Rotterdam

 


 

Contact me

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GE CT Modality Work-list Concept 1

1GE CT Modality Work-list Concept

GE Healthcare | Cardiology Decision Matrix for Triage & Differentiation 2

1GE Healthcare | Cardiology Decision Matrix for Triage & Differentiation

Emergency Department Triage and Differentiation Workflow for Ambulance Arrivals 3

1Emergency Department Triage and Differentiation Workflow for Ambulance Arrivals

Service Blueprint Across the Customer Lifecycle 4

1Service Blueprint Across the Customer Lifecycle

VDI Performance and Experience Monitoring Dashboard 5

1VDI Performance and Experience Monitoring Dashboard

Operational Dashboard — Demo for united airlines 6

1Operational Dashboard — Demo for united airlines

User Experience Dashboard Comparing Virtual Users and Real End Users 7

1User Experience Dashboard Comparing Virtual Users and Real End Users

Login Enterprise Home page 8

1Login Enterprise Home page

DASHBOARD — TESTS Management 9

1DASHBOARD — TESTS Management

Operational Dashboard — List View 10

1Operational Dashboard — List View

Operational Dashboard — Map View 11

1Operational Dashboard — Map View

Data Analysis — Charting 12

1Data Analysis — Charting

Analytical Dashboard — VSIMax Analysing 13

1Analytical Dashboard — VSIMax Analysing

DTAP Management Dashboard — Development, Testing, Acceptance and Production 14

1DTAP Management Dashboard — Development, Testing, Acceptance and Production

Package Configuration 15

1Package Configuration

Virtual Classroom — Live Meeting and Real-Time Interactive Share-Board 16

1Virtual Classroom — Live Meeting and Real-Time Interactive Share-Board

Courses Management — Student UI 17

1Courses Management — Student UI

Courses Management — Teacher UI 18

1Courses Management — Teacher UI

Class and Schedule Management — Teacher UI 19

1Class and Schedule Management — Teacher UI

Calendar — Teacher UI 20

1Calendar — Teacher UI

Ergonomic redesign the Lucite Cone Applicator system 21

1Ergonomic redesign the Lucite Cone Applicator system

patient journey 22

1patient journey

patient journey 23

1patient journey

Lucite Cone Applicator —3D Rendering of the Final Product 24

1Lucite Cone Applicator —3D Rendering of the Final Product